Twint B.V., established at Noordbeemster aan de Middenweg 33, 1463 HC, is responsible for processing personal data as specified in this privacy statement.

Contact details:


Personal data that we process

Twint B.V. processes your personal data because you make use of our services and/or because you have provided us with the data yourself.

The following is a summary of the personal data that we process:

  • Forename and surname
  • Gender
  • Email address
  • Information about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service do not have the intention of collecting data on visitors to the web site who are younger than 16 years of age. This is unless they have been given permission by parents or a guardian. However, we cannot know if a visitor is older than 16 years of age or not. We therefore recommend that parents involve themselves with the online activities of their children to prevent data on children from being collected without parental permission. If you believe that we have collected personal data on a minor without this permission, contact us at and we will delete these data.

The purpose for which we process personal data and on which grounds

Twint B.V. processes your personal data for the following purposes:
– Sending our newsletter and/or advertising brochure.

Automated decision-making

Twint B.V. does not take decisions based on automated processing that concern matters that may have (considerable) consequences for persons. This involves decisions that are taken by computer programs or systems without the involvement of a person.

How long we save personal data for

Twint B.V. saves your personal data for no longer than is strictly needed to achieve the objectives for which your data are collected. We use the following retention periods for the following (categories of) personal data:

2 years
the data are saved to be able to bring the attention of the interested party to new articles.

2 years
the data are saved to be able to bring the attention of the interested party to new articles.

Sharing personal data with third parties

Twint B.V. does not sell your data to third parties and only supplies the data if this is needed to carry out our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies who process your data by order of us to ensure the same level of security and confidentiality of your data. Twint B.V. remains responsible for this processing.

Cookies or comparable technologies that we use

Twint B.V. only uses technical and functional cookies. Analytical cookies that do not infringe your privacy are also used. A cookie is a small text file that is saved on your computer, tablet or smartphone on the first visit to this website. The cookies we use are needed for the technical operation of the website and for your ease of use. They ensure that the website works as it should, and remember your preferences for example. We can also use them to optimise our website. You can refuse cookies by setting your internet browser to no longer save these cookies. You can also delete all information saved earlier using your browser’s settings.

Viewing, changing or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your permission for data processing or object to the processing of your personal data by Twint B.V., and you have the right to data portability. This means you can submit a request to us to send the personal data that we have on you to you or to another organisation that you specify in a computer file.

You can send a request to view, correct or delete your personal data or transfer your personal data, or request to withdraw your permission or object to the processing of your personal data to

To be certain that the request to view the data has been made by you, we ask you to send a copy of your identity document together with the request. In this copy blacken your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number. This is to protect your privacy. We will respond to your request as soon as possible and within four weeks.

Twint B.V. also informs you that you can submit a complaint to the national supervisory body the Data Protection Authority. You can do this using the following link:

How we secure personal data

Twint B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, undesired making public and unlawful changes. If you have the impression that your data is not properly secured or if there are indications of misuse, contact our customer service or mail